2rocky
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Here is the first step
Montana Outfitter Board Complaint Website
Montana Outfitter Board Complaint Website
Business Standards Division
The Complaint Process explains the procedures that are followed once a complaint is filed.
How to File a Complaint:
The Department is charged with regulating professions and occupations for the protection of the public as a whole. Although the Department does not represent individuals filing complaints, the Department will review complaints in a timely manner to ensure a complaint is processed and that the Board will take appropriate action.
The length of time for resolution of a complaint is impossible to estimate due to the various complexities presented in individual complaints. Please see Complaint Process for more information.
The following types of complaints may be filed:
Unprofessional conduct by a licensee;
Unprofessional conduct by a license applicant;
Unlicensed practice of the profession or occupation.
If an individual is unsure of what constitutes unprofessional conduct and needs a description of the various types, reference to Montana statutes and rules will provide an answer. These are found at your local public library or at the appropriate board site on this web page.
Drop Off or Mail to:
"Name of the Board or Program the complaint pertains to"
Business Standards Division
301 South Park, 4th Floor
PO Box 200513
Helena, MT 59620-0513
After a complaint has been filed against a licensed individual...
The Compliance Office will send a letter of acknowledgment to the person who filed the complaint (Complainant), and a letter requesting a response (with a copy of the complaint) to the licensee against whom the complaint was filed.
The Licensee may submit a written response addressing the complaint to the Compliance Office. The process continues whether or not a response is submitted. The Complainant is not entitled to a copy of the response.
The Compliance Office will notify the Licensee and Complainant regarding the date and time of any meeting during which the case will be discussed.
Complaints remain confidential unless a Notice of Proposed Board Action is issued, which is a public document along with all subsequent legal filings.