Ask your onX Hunt questions here!

[Khunter]

I recently won an Elite membership through a raffle. My current Elite membership is up in March, how do I go about switching the payment to the gift card? I played around on the site and couldn't figure it out. I am sure its something easy.

Thanks in advance.

1) cancel subscription renewal if you originally had been paying thru an app store.

2) start paying via direct purchase from Onx
3) enter the info from gift card when you sign up again.

 

[onX Hunt]

I recently won an Elite membership through a raffle. My current Elite membership is up in March, how do I go about switching the payment to the gift card? I played around on the site and couldn't figure it out. I am sure its something easy.

Thanks in advance.

Cancel the automatic renewal for your current membership. When it expires, you'll be able to redeem that membership card and renew for another year. You won't lose any content during the lapse.

 

[onX Hunt]

I have been having this same problem on my phone. Even when I have service

Sorry for the trouble there! Can you send our customer support team an email? It will be easier for us to troubleshoot this issue that way. Our email address is [email protected].