FlatlanderAZ
Well-known member
So... what should we make of the current situation?Credit cards are processed within 24 hours of the change period deadline, per internal policy. I assume they have to run audit reports on the draw and if like other states, internally certify those reports before they process cards. With a 24 hour window, usually 12hours and during the night, there is no way they can run the draw and process cards in that 24 hr time period. As such, the draw itself would need to be run prior to the cc change date. If the draw was hosed, they would have extended the cc change date unless they thought any problems would be an easy fix, or I would certainly hope they would. Since they didn't change the cc date, I have assumed the draw was done correctly. They are also using a new cc processor from what I have seen. This could be a problem but I have not seen the dept say anything about that.
What they have said, is that the portal is a hosed up mess and is not talking to the applicant database. That is why your portal data is incomplete or just plain wrong. They have also stated they are now updating portal accounts by hand because the system is unable to do it automatically. As mentioned, the portal itself has no direct influence on the draw system, it's nothing more than a snapshot of your history. When you apply or update a cc, you are redirected to other web addresses.
If it were me, I'd unplug the damn thing and tell everybody we're going back in time and phone/email results we be out on x date. Then I'd call Kalkomey LLC and schedule an appointment.
Here is a link to the 2020 Nevada draw. The guy answers some questions about the process it progresses and those are worth noting. I think pretty much every draw is run the same except in OR where we go up from a seed number instead of up from zero like all others.