geetar
Well-known member
Sportsmanās online seems to be out of stock on everything Iāve tried to buy lately.Why even shop at these loser establishments, move on...Sportsmans
Problems with Bass Pro Shops/Cabela's
- Thread starter badkarma6
- Start date
Not defending them, but can tell you that they are behind the curve a bit on order management and fulfillment tech vis a vis some of their competitors. When you couple that with supply chain disruptions that are really hitting hard now (Fall/Holiday season products are the most delayed), itās exacerbated.
I generally donāt buy the āCabelas has gone downhill because of the BPS mergerā as a broad stroke, but in e-commerce terms, it is quite accurate. Both organizations were behind and continue to be. Cabelaās had invested heavily in some very helpful multi-channel inventory management solutions in the late 2000s, but have struggled with integration before and after the merger. BPSā commerce website looked like something hosted by AOL.
Effectively, they were both doubling down on big, flashy brick and mortar when the rest of the retail world was investing in distributed order management (e.g. āyour ammo is available in the Sidney DC, but your shoes are only available in the Minneapolis store, so Iāll split your order and fulfill from both sourcesā) and micro-fulfillment (Fulfillment in stores, micro-fulfillment centers, etc).
There are many options now, but this is a great demonstration of the āAmazon effectā where the online consumer expects more overall (Fast, free shipping, immediate processing, constant pro-active communications, etc) and you can see how they fell behind quickly.
Remember, just 10 years ago virtually no retailer could tell you inventory in the store network beyond a +/- 10% threshold (which is fine for replenishment orders but abysmal for consumer orders) and many restricted taking a hard order when inventory fell below one outer pack (e.g. a ācaseā of something). Online ordering of the last piece on the shelf is a very new thing.
Disclaimer: I have not worked with or for either organization, but know many who have.
I had the same thing happen. I ordered a box of ammo that was "in stock" but got an email a day or two later saying that it had been cancelled. I understand Covid has been tough on retailers so I try to give them the benefit of the doubt. Same as some, as a kid I used to go nuts when the new Cabela's, Bass Pro, or Offshore Angler catalog came in, but I'm down on them now. Every time I go to the store and I ask for help or it is offered, it always ends with, "so do you have the Cabela's credit card? Let me get you signed up!" I end up having a 5 minute conversation about how I don't want it, but the sales folks won't let it go. Now I just go to Sportsman's.
jerm8352
Active member
Itās not just the ordering things that are in stock that turn to not in stock. Itās the loss of the warranty on all Cabelas branded products. Itās the loss of the coupons I used to get in the mail. I used to avoid Sportsmanās because Cabelas was always cheaper. That is also no longer true.
AvidIndoorsman
Well-known member
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- Dec 9, 2015
- Messages
- 18,249
Totally agree... they are just a few years away from being another Abercrombie & Fitch or L.L. Bean.
Some cool history though..
A&F... full 1907 catalog
LLbean
SDbuckmaster
Member
Any experience with Fleet Farms we have one opening soon?
Walkathon
Well-known member
There are several Fleet Farms close to where I live, and I buy ammo, and fishing supplies from them. Their ammo selection isn't bad considering they are not really an outdoor products store.
Nick87
Well-known member
Same. I hope they open one closer to us soon. Right now the closest one is an hour. I buy most of my ammo there. Good selection and great prices. As stated above not an outdoor products store, but a great store nonetheless imo.
geetar
Well-known member
I never realized Abercrombie and Fitch was a sporting goods store. That would explain the moose head I alway though was peculiar for a place that smelled of that much cologne.
You must have better luck than me, every time Iām in the Hamburg store I laugh at how high their prices are on used guns.
dirtclod Az.
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- 2,776
How about you get off the chair and go to a store?
Northwoods Labs
Well-known member
I think this is a problem with all the major outdoor big box stores. I had this issue with Gander outdoors. Bought a ice fishing pole online that was supposedly in stock with a gift card. A day later I get an email that the pole is out of stock and the gift card with be reimbursed. About a month later, I go into the physical store and use the gift card. It is declined (they never reimbursed the card). Luckily the manager of that store (Wausau) actually hunts and fishes, took my word for it, and accepted the card
Rainer
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- Feb 4, 2016
- Messages
- 732
I had an issue with Cabelas Canada which is why i'll never shop their again. I ordered a pair of icefishing bibs which was in stock, i put the order in and everything was fine. A week later I get a email saying they were out of stock, so they ordered them through the US store. I then got charged shipping, duties and a additional 25% for the exchange rate. Their Customer Service was no help at all, they even hung up on me twice
ShortAction
Active member
It may sound petty, but I have been boycotting Cabela's for a few years now. I had to return an item and discovered they charged me tax on shipping and refused to refund it. Prior to that I had spent a ton of money on their products. It was only $1.26 but really rubbed me the wrong way.
wyoelkfan15
Well-known member
Not defending Cabela's but I'm pretty sure Covid has screwed up ALOT of supply chains. I tried ordering some broadheads from Magnus last week and they are back ordered through mid September.
The last time I went in a Cabela's was middle of last winter looking for some ice fishing gear. Their gear selection was shockingly inept for that time of year. Last time I'll use them.
The last time I went in a Cabela's was middle of last winter looking for some ice fishing gear. Their gear selection was shockingly inept for that time of year. Last time I'll use them.
TheNorthStar
Well-known member
Cabela's used to be my favorite brick and mortar store for outdoor related shopping until Bass Pro bought them. Lucky for us, Scheels has been moving in on the turf.
alwayshunting
Active member
Had similar issues this winter with some ice fishing supplies. Multiple items that were in stock ended up being canceled from my order.
Nutrioso
Active member
How about you get off the chair and go to a store?
Guess I am missing the point or humor of this comment, if there is any. The OP asked about experience with Cabelaās, specifically mail order. I responded with a similar experience. Is your point that only sedentary people use mail order? Or that bad mail order customer service is really a problem with those of us too lazy to āget out of our chairs.ā Seems not to add much of value to the discussion.
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