No. Nevada uses Kalkomey. Idaho uses some other firm. Utah uses a different firm.
A simple audit of the result would have prevented that problem. I am at a loss of how you don't have an audit of the results to make sure they comply with statute.
If I was on the ID Commission or in senior management, I would fire this outfit and I would fire the person who oversees the draw. This is unacceptable in today's world. That is so simple to prevent, if you gave me 100 guesses what mistake could have happened with their draw, this would not have been in my first 100 guesses.
@Wildabeast is correct. These state agencies go with the lowest bid. Lowest bid isn't always lowest long-term cost, yet is almost always lowest performance.
Nevada has shared with me and on other podcasts the benefits of their use of the Kalkomey system, which is really an intense customer management system. If other states would talk to Nevada and the huge revenue increases they have realized by having a true customer (business term) management system, Kalkomey would be the vendor of choice for every state's drawing and licensing system.
Sorry this happened to anyone. I suspect the state has no choice but to comply with state statute. Just a very bad deal for those who got the bad news.