So much for the vaunted Swarovski warranty.

[noharleyyet]

I had to settle for used & fogged SLC’s and peanut butter sammich lunches to join the snob crew. Worth it…Swaro made em like new for the freight, like 40 bucks.

 

[TheTone]

that’s where the difference is. Vortex are fine for walking through the timber and looking through your optics sometimes. Put them on a tripod in the desert and stare through them for eight hours a day and it’s like taking sandpaper to your retinas.

Both of my friends that did this upgraded to swaros within 2 years.


Of the people I commonly hunt with 5 of 6 went to swaros as soon as we starting glassing off tripods

 

[Khunter]

No your not wrong. It's ridiculous to pay so much and still have to pay for repairs under a lifetime warranty. Sorry for your experience. Thanks for sharing as one of my next purchases will be a bino upgrade for a quality pair. Makes me want to contact swarvo and tell them I'll be avoiding their products.

Easier to assume what they promise than to actually read it I guess. You are off base. They say:
Swarovski Optik offers a
lifetime warranty on the optical system of many products for North American customers, while other products have specific warranty periods (e.g., 2 years for accessories, 3 years for electronics, 5 years for extendable spotting scopes). Registering your product online provides an extra year of warranty, and warranty coverage is generally for defects in materials or workmanship, excluding accidents, misuse, or normal wear and tear. To initiate a repair, you can use the online service portal or take the product to an authorized dealer.

 

[grizzly_]

I've had two Swaro issues, 1) a spotting scope eyepiece I bought as a Demo from a camera store in NY had an internal screw come loose and rattle around. It was replaced for free. 2) a set of bad Talley rings ruined a Z5 scope and I had to pay a few hundred dollars to have it replaced/repaired. Other than that, I've called for new eyepieces a time or two and they just mail me a new set for free.

I have no complaints and will keep buying Swaro. I also own Kowa, Leica, and Leupold. I sold all my Vortex stuff or gave it away, I'll never buy Vortex again. I got so sick of their stuff breaking or not working and the lenses look like wax paper after 5 years. You get what you pay for is my thought. Just my .02.