Just to update, I filed a recent warranty claim for pad #7. I sent the follow along with my claim request:
So I don't know if it's a question or a concern. But WTH is up with these pads? I only hear praise from published accounts (i,e. outside, backpacker, etc) which is what led me to request this in the first place. But I've literally had 2 show up from the factory (from a warranty claim) that leaked, I'm on like #6 or more in the last 7 years. All the while my kids are rocking two thermarests that my parents bought for my sister and I in the 80s, still without leaks. Am I cursed or does BA operate under the assumption that people just won't follow up on warranty claims or does the BA business model account for many warranty returns in the original purchase? I just don't understand.
Their response:
Sorry to hear about the trouble with our pads. However, we are always happy to replace pads that are not able to be fixed.