308reloader
New member
Question for everyone:
I work at a gun store in Northwestern Montana and (I love my job) we had a customer come in with an odd situation. He had the unfortunate experience of going through a house fire. This gentleman is a devoted Leupold customer, with many of their products in his possession. Unfortunately, approximately 9 (nine) rifle scopes went through the fire, as did a few pairs of 'field glasses' as he called them.
We called Leupold for him and they said that fire damage isn't covered by their warranty and he'd have to buy new scopes because they won't touch them. Has anyone heard of such a dilemma? This customer told us he bought his first Leupold in 1964 or '68 and still has that particular scope.
Now I'm kind of a pessimist. I think word-of-mouth is one of the best advertisers or deterrents in the world. What say you all? Thoughts and advice would be greatly appreciated, but keep it to a dull roar though. I'm just asking and what I've said about word-of-mouth is my opinion alone!
I work at a gun store in Northwestern Montana and (I love my job) we had a customer come in with an odd situation. He had the unfortunate experience of going through a house fire. This gentleman is a devoted Leupold customer, with many of their products in his possession. Unfortunately, approximately 9 (nine) rifle scopes went through the fire, as did a few pairs of 'field glasses' as he called them.
We called Leupold for him and they said that fire damage isn't covered by their warranty and he'd have to buy new scopes because they won't touch them. Has anyone heard of such a dilemma? This customer told us he bought his first Leupold in 1964 or '68 and still has that particular scope.
Now I'm kind of a pessimist. I think word-of-mouth is one of the best advertisers or deterrents in the world. What say you all? Thoughts and advice would be greatly appreciated, but keep it to a dull roar though. I'm just asking and what I've said about word-of-mouth is my opinion alone!