Of course I'm difficult due to one address in a zip where I live and can't get mail and a PO box in another zip code where I get mail/billing address.i hear you hank4elk…living in NM does have its challenges!! Maybe even more so in a place named Pie Town than here in Farmington . Just kidding…in my 50+ years in NM, I’ve driven all around Pie Town, but never through it. Beautiful area and great elk country!
Back to the subject, it seems to me that the larger any organization becomes, the less capable they are to provide customer service. I think that generally holds true in business as well as government. i guess maybe because the customers they service are each very unique individuals, not a “customer base“ for which “One size fits all”.
You can obviously see the difference in dealing with East Main Trade here vs. Sportsman’s Warehouse. And as previously posted, there are good online outlets as well. An example that jumps to mind is Hammer Bullets.
Modern now a-go-go world in a dirt road reality, without reliable interwebs catching me. LOL