Ugh. I really want to like Vortex. I really like the features and the glass is good for the price point. But good grief I have had the worst luck with Vortex.
Sending in yet another optic for warranty repair. I have reluctantly owned 6 Vortex optics and only 1 has yet to break. I know what you're thinking: man, that guy beats the hell out of his gear! But I don't, I actually baby my optics.
I have had the following issues:
1. Razor HD 20-60x85mm spotting scope - prism broke off and rattled around in the body ruining everything
2. Razor HD 20-60x85mm spotting scope (same spotter, on the very next hunt) - focus knob fell off
3. Viper HS 4-16x50mm scope - something broke inside and wouldn't hold zero, my dad missed a chip shot at a nice 6x6 bull because of this (to this day he has still never killed a bull elk)
4. Viper PST 6-24x50mm FFP scope - multiple pieces of trash floating around inside when I unboxed it new
5. Viper PST 6-24x50mm scope - smudge on the inside of the objective lens when I unboxed it new
6. Viper HST 4-16x44mm scope - won't hold zero, shooting 3" groups on a rifle that shoots 1/2" at 100 yards
7. Viper HD 10x42mm binos - diopter adjustment ring seized
Yes, their warranty is great. They pay shipping both ways, its very fast (under 2 week turnaround), and they're super nice on the phone. But to be honest, it hardly matters. I can't bring myself to use them while hunting anymore. I can't even use them to work up handloads because did the rifle not like that load? Or is the scope just screwed up yet again? I just need to sell them all and be done with them altogether. I've already dumped the spotter and will probably start listing stuff on the classifieds soon.