Renewal problems

[HowaHunter]

My Fresh Tracks+ sub was canceled as it supposedly couldn't charge my card. I tried 3 other cards and payment could still not be processed. Anyone run into this? Did you find a fix? Super irritated as I was in the middle of my late night fix. Thanks!

 

[Nicoli7153]

My Fresh Tracks+ sub was canceled as it supposedly couldn't charge my card. I tried 3 other cards and payment could still not be processed. Anyone run into this? Did you find a fix? Super irritated as I was in the middle of my late night fix. Thanks!

I just renewed mine and it was not a real straight forward process. Seemed a little glitchy

 

[Cornell2012]

@HowaHunter I sent you an email after checking in with our tech team. Check your email that you used to sign up for Fresh Tracks+.

 

[HowaHunter]

@HowaHunter I sent you an email after checking in with our tech team. Check your email that you used to sign up for Fresh Tracks+.

Thanks. Replied back to you.