RCBS customer service

[T Bone]

Broke the internal decapping rod on my set of 30-06 resizing die.. Sent it to RCBS describing the problem, even though the die set was about 20 years old and has loaded hundreds if not thousands of rounds.

Today got the original die set back all repaired with notes describing what was repaired and cleaned.

2 thumbs up to RCBS.

 

[wilecoyote76]

RCBS has been great to me as well. I called them up asking a few questions about my Dad's old RCBS equipment and they sent me a bunch of free stuff including shell holders, decapping pins, expander balls and .......I forget already. I couldn't complain.

 

[yz1]

Yep, yet may I add, I haven't had a bad experience with any metallic reloading manufacturer, as a group, their iron clad warranties surpass all others, if only auto manufactures honored warranties to such standards!