@nick87
So a couple months ago I got an email reminding me my foid card expires dec 1st, followed the link to renew, tried to create an account, get the message that my email is already in use and I remember I must’ve already made one when I bought my house 5 years ago in order to change my address.
I go back to the login screen, put in my email and phone # for password recovery, hit submit and wait for a text or email to reset the password.
It never comes
“F it, I’ll do it later”
Fast forward to today.
I try the password recovery again, no luck.
I email them and get an email back saying that if you haven’t signed in since October 20 2020 the password recovery features won’t work for you.
And that you need to call customer service to regain access to your account.
(Shouldn’t there be a pop up when you submit for password recovery that references this?)
I call customer service, sit through all the automated bs only to have the robot tell me that I need to email them in order to resolve the issue.
And it’s gonna cost me $10 to renew.
Glad this isn’t a hassle.
Are there places you don’t hav to do this?