Anyone else having problems with AZ's website?

[IK-NWhunter]

I logged into my account with AZGFD this morning with plans to purchase my 2021 hunting license and apply for elk/pronghorn tags ahead of the deadline. It turns out they've moved to a "new & improved" system since last year. It forced me to generate new login information, and once into me account won't let me purchase a 2021 license. My contact information is all blank and it says I have no points...WTF?

Customer service is closed until Monday morning. Anyone know of a work-around so I don't have to take half a day off work Monday waiting on hold for a customer service rep?

 

[SummitsCalling]

See here

AZGFD Portal Changes

For those of you who apply to AZ they have updated the portal and emailed you a temporary password. Make sure that you can log into the portal before the draw closes. This email was sent out on 12/8/2020 from [email protected] with a subject of "Your Arizona Game and Fish account has new...

www.hunttalk.com

 

[lastlight]

Don’t worry about your points they are there, just taking a long time to update on the new system.

 

[hogcarpy]

Ya, many folks are having issues the last couple days. I got set up in the new system, but it crashed yesterday morning. My account still doesn't show previous/current draw info along with bonus points. AZ G&F has the info in their database, so they say it shouldn't be an issue.

 

[IK-NWhunter]

Well I figured out you just have to enter your address & drivers license info into the new system and it'll let you at least apply for the elk & pronghorn hunts. I've been on hold for over an hour to ask about my points, still haven't spoken to anyone. I didn't know there was another thread open with this subject, guess I should have looked a bit more.

 

[nontyp]

I forgot how much of a complete cluster this system is until today. Wife’s account says she doesn’t have any bonus points, yet mine is completely updated and says it updated today.

 

[mikemulligan32]

Yea I’m having trouble too. Finished my application last night and today I checked the website And it says I have no bonus points (should have one from last year) and that I have not applied for the draw.

 

[MTGomer]

If what this says is true, your points are fine

 

[mdhunter]

Yea..tried as they might they sure didn't make it easy.