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Leupold customer service

JohnCushman

Well-known member
Joined
Nov 27, 2009
Messages
12,026
Location
South East Colorado
I bought a Leupold RX1000TBR off of a friend of mine a couple of years ago. Last season it started not ranging properly. This year I was having no display at all. I changed the battery and still had the same issue. I called Leupold and told them all of this, even told them I bought it used and they said to send it in because they may be able to repair it for less than the cost of buying a new rangefinder. Well, two weeks to the day that I mailed it I received a box in the mail from Leupold. I opened the box and in it, to my surprise, was a brand new RX1200i TBR with DNA. After mounting the Leupold scope I got from Big Fin and this customer service on the rangefinder, I am a Leupold customer for life now. Predator Optics will be getting some orders from me in the near future as I switch all of my scopes out on all of my rifles.
 

Ben Long

Well-known member
Joined
Aug 8, 2011
Messages
1,168
Location
Kalispell, MT
Damn right. It's no wonder Leupold is top of their market. Nothing against other brands, but Leupold knows customer service.
 

hank4elk

Well-known member
Joined
Jan 8, 2015
Messages
4,503
Location
SW NM
They make a good product and stand by it. Old school business model. My kind of product.
 
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