I don't have that warm and fuzzy feeling. I tried so many times for me and my son I am just done. I get into the system and enter my info and get to the right area and when I click the final button I get a error after 30 seconds of crunching. However if I go back in and try again the last 4 of my credit card are the new numbers, Maybe it worked but I would sure like to see that last page saying all is well. AZ is the biggest loser when it comes to the IT department. This morning after I got the email saying all was fixed and to try again I called them up and got the IT guy on the phone. I told him to go to the update payment area and do the very first thing needed, to click on the drop down and select elk or lope. He said that there was nothing to choose from... I responded "now your onto it!"