Great customer service from SportDog

[Deleted member 20812]

I love giving shout outs to companies that go the extra mile.

I have two Sport Dog 1225x collars. These are fantastic training collars. I have had one for five years. The numbering was wearing off the control dial, and then the dial broke and fell off.

I bought another collar and controller for the upcoming pup and threw the old controller in the junk drawer for parts. I wrote a review of the collar (9 out of 10) but noted the issue with the dial.

I got a message from SportDog asking for a photo of the controller. I sent them one a couple of days ago. This morning I got a message back asking for my address so they could send me a replacement controller.

Thumbs up for some great customer service.

 

[brymoore]

Hmmm. I just bought a replacement Sportsdog collar!

 

[jejack26]

Was wondering about sportdog. Until recently still using old titronic collars, but struggling with new garmin track and train collars. First one worked great for 6 months. We'll see about the replacement. A lot of money,but enjoy the security of knowing where nucklehead is...

 

[Deleted member 20812]

Was wondering about sportdog. Until recently still using old titronic collars, but struggling with new garmin track and train collars. First one worked great for 6 months. We'll see about the replacement. A lot of money,but enjoy the security of knowing where nucklehead is...

I have a Garmin Astro for hunting, but it sucks for a training collar.

 

[Salmonchaser]

Been using sportdog for as long as I can remember. Very happy with them.

 

[BackofBeyond]

Do they work on preschoolers?

Asking for a friend.

 

[Deleted member 20812]

Do they work on preschoolers?

Asking for a friend.

Cannot confirm or deny…

 

[Nick87]

Do they work on preschoolers?

Asking for a friend.

Like a charm.

 

[Nick87]

Had sport dog invisible fence sysyten at our old house. Had a problem with the unit and my experience was same @HeartbeatofAmerica Freak customer service was outstanding and you always get a live person on the phone. I would gladly pay more for vrands that had this sort of cs. I was blown away by how helpful they were like I stepped back in time. Also it took me forever to post this as I kept typing in @JLS and it wouldn't work...what have we done.

 

[Deleted member 20812]

Also it took me forever to post this as I kept typing in @JLS and it wouldn't work...what have we done.

Keep hammering

 

[Elkmagnet]

Mine have been very reliable.

 

[jejack26]

Been using sportdog for as long as I can remember. Very happy with them.

Curious have you used their tracking collar ?

 

[Walkathon]

I use their collars too. I called in for a replacement battery once and they were really helpful and sold me one at a very reasonable price. Can't remember if it was for a transmitter, or receiver, but it was an old set that was several years old. I've been happy with their equipment and service as well.

 

[Salmonchaser]

Curious have you used their tracking collar ?

No, not the tracking collar.