@WapitiBob I got the feedback, thanks for sharing, we were doing some update work on the profile yesterday which is why you had that issue. It should be done and that bug should be resolved at this point, thank you for letting us know.
Also, we do have Wyoming Special odds in the product this...
Sorry for the trouble there! Can you send our customer support team an email? It will be easier for us to troubleshoot this issue that way. Our email address is [email protected].
Cancel the automatic renewal for your current membership. When it expires, you'll be able to redeem that membership card and renew for another year. You won't lose any content during the lapse.
Sorry about the trouble there! From your message, it sounds like your offline maps were removed/un-downloaded from your device. There are a couple of ways this can happen:
First, if you get a new device, the maps that you had saved on your previous device do not automatically transfer over...
If you are seeing a lag with your Apple Compass, a lag with the onX compass is to be expected. onX pulls data from the onboard Apple Compass and mirrors that data in the onX App. You can try to calibrate your compass on your device, in some instances, this can rectify lagging and inaccuracy...
This is likely caused by a setting called "Show Borders." Turning that off should make your coordinates visible again. Phone Settings> Accessibility> Display & Text Size> Shut off Show Borders
Sorry for the trouble there! Can you send our customer support team an email? It will be easier for us to troubleshoot this issue that way. Our email address is [email protected].
We partner with XWeather for our wind and weather data. Here is a support article that can provide some more information: https://support.onxmaps.com/hc/en-us/articles/360033098431-Viewing-weather-conditions
Can you shoot us an email at [email protected]? That will allow us to pull up your account, identify the problem, and get everything corrected for you.
We're always looking for ways to make the app more intuitive to use, so thank you for passing along those suggestions! We will pass them along to our Engineering Team!
We have an update here: The data for those forests was removed from the data set we use on July 15th of this year. This was removed at the source, not by onX. We have continued to check the Forest Service's dataset, but that data has not been added back in yet. Unfortunately, until the Forest...
At this time, the elevation profile is calculated the same way it is for a track and this requires an internet connection. This may change in the future, but for right now, the elevation profile is not available while offline.
We don't really have any major updates planned for the immediate future. During hunting season, or focus is on app stability and performance so we try to not do any major updates during the season, lest that update affect performance during the heart of hunting season.
The first thing to try is to reset the location services on your phone. Quite often, that resolves issues like this. If your tracking is still not working as it should after resetting the location services, please send us an email to [email protected] so our customer service team can dig in...