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  1. onX Hunt

    Ask your onX Hunt questions here!

    We partner with XWeather for our wind and weather data. Here is a support article that can provide some more information: https://support.onxmaps.com/hc/en-us/articles/360033098431-Viewing-weather-conditions
  2. onX Hunt

    Ask your onX Hunt questions here!

    Can you shoot us an email at [email protected]? That will allow us to pull up your account, identify the problem, and get everything corrected for you.
  3. onX Hunt

    Ask your onX Hunt questions here!

    We're always looking for ways to make the app more intuitive to use, so thank you for passing along those suggestions! We will pass them along to our Engineering Team!
  4. onX Hunt

    Ask your onX Hunt questions here!

    We have an update here: The data for those forests was removed from the data set we use on July 15th of this year. This was removed at the source, not by onX. We have continued to check the Forest Service's dataset, but that data has not been added back in yet. Unfortunately, until the Forest...
  5. onX Hunt

    Ask your onX Hunt questions here!

    At this time, the elevation profile is calculated the same way it is for a track and this requires an internet connection. This may change in the future, but for right now, the elevation profile is not available while offline.
  6. onX Hunt

    Ask your onX Hunt questions here!

    We'll reach out to our GIS Team to see what the status of that allotment data is and let you know when we hear back from them.
  7. onX Hunt

    Ask your onX Hunt questions here!

    There are no immediate plans at this time, but we'll pass your suggestion along to our Mapping Team!
  8. onX Hunt

    Ask your onX Hunt questions here!

    That label is referring to the roadway.
  9. onX Hunt

    Ask your onX Hunt questions here!

    We don't really have any major updates planned for the immediate future. During hunting season, or focus is on app stability and performance so we try to not do any major updates during the season, lest that update affect performance during the heart of hunting season.
  10. onX Hunt

    Ask your onX Hunt questions here!

    That is not an option at this time, but we will pass your recommendation along to our Design Team!
  11. onX Hunt

    Ask your onX Hunt questions here!

    The first thing to try is to reset the location services on your phone. Quite often, that resolves issues like this. If your tracking is still not working as it should after resetting the location services, please send us an email to [email protected] so our customer service team can dig in...
  12. onX Hunt

    Ask your onX Hunt questions here!

    It really depends on the state and/or county in question. Some counties update their parcel data monthly, others only update their data once a year. If you know there is a parcel showing incorrect ownership on the map, you can always use the error reporting feature to submit that error directly...
  13. onX Hunt

    Ask your onX Hunt questions here!

    Sorry about the trouble there! Please send us an email to [email protected]. Our customer support agents will be better able to get to the bottom of this issue and get your app back up and running as it should be.
  14. onX Hunt

    Ask your onX Hunt questions here!

    Thank you for sending that screen recording, that is very helpful. We're able to replicate this issue on our side and it definitely appears to be a bug on our end. We've passed this along to the engineering teams and they will take a look at it and work to get it corrected.
  15. onX Hunt

    Ask your onX Hunt questions here!

    GPS issues are most likely caused by a setting or issue with the internal GPS in your device. If you can shoot us an email at [email protected], we'l be better able to dig in and recommend some steps to get this rectified.
  16. onX Hunt

    Ask your onX Hunt questions here!

    Troubleshooting in-dash issues is a bit difficult via forum. If you can email us at [email protected], our customer support team will be able to look into this for you and hopefully get it resolved.
  17. onX Hunt

    Ask your onX Hunt questions here!

    We've reached out to our mapping team and they will look into why those forests aren't showing that data and work to get it corrected. It is not possible to create a waypoint from a geotagged photo at this time, but that could certainly be a useful feature, so we will pass that along to our...
  18. onX Hunt

    Ask your onX Hunt questions here!

    We can change states on your Premium Membership once per year. Send us an email at [email protected] and we can make that switch.
  19. onX Hunt

    Ask your onX Hunt questions here!

    It sounds like you may have used a different email on your phone than you used to log in on your computer. Please send us an email at [email protected] and we'll be able to get everything straightened out for you.
  20. onX Hunt

    Ask your onX Hunt questions here!

    Hey Folks, the person that monitors this forum is going to be out elk hunting for the first week of the Montana archery season, with plans to return on 9/15. During that time, if you need assistance with your onX App, please email our Customer Support team at [email protected] or call at (406)...
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