Swarovski repaired my spotter when the tripod mount threads got messed up for free. And expedited repairs due to a hunt coming up. Repaired my EL’s when the collimation was off and cleaned for free. Also replaced eye cups for free. If you abuse your stuff they shouldn’t be liable to repair it...
Just saw it happen two weeks ago when a guy shot the guides truck while getting out of it at
the end of the day. I was about 15yds away at the house. Scared the shit out of me and luckily nobody was hurt. Did blow the heck out of the radiator though. Needless to say the outfitter ended this...