lifesupport4u
Well-known member
- Joined
- Aug 14, 2016
- Messages
- 394
I disassembled my pack to clean it and found that one of the frame rods had poked out the bottom on my Guide Lite Frame. I reached out to them and without hesitation are sending me a new frame and shipping label to return the current frame.
Big shout out to MR. They kept me as a loyal customer. Customer service like this seems like it is becoming less common. My next pack will be another MR!
Big shout out to MR. They kept me as a loyal customer. Customer service like this seems like it is becoming less common. My next pack will be another MR!